3CX’s popular free business soft phone does Unified Communications and becomes ‘Zero Admin’
Saturday, December 4, 2010
Monday, November 15, 2010
Monday, November 8, 2010
3CX Phone System solved all the problems that Piotr was faced with, but also found 3CX to be flexible, low on cost, easy to manage and administer. 3CX works with standard SIP phones, supports various VoIP providers and is far less expensive than a traditional PBX.After the installation of 3CX, GUSS-EX immediately noticed a rise in productivity since calls are not dropped or lost ‘on hold’. The management team was more than satisfied with the level of support and because of the user friendly interface, both users and administrator were up and running in no time with the new system.Piotr Rowinski says, “After I discovered 3CX I can’t really understand why people keep on spending so much money on their ‘old fashioned’ closed telecommunications systems.”
The full case study can be found here.
Saturday, September 25, 2010
Neon Healthcare has an overall staff of 280 and a network of six health centers. They offer accessible, comprehensive primary care services to the entire family, including Adult Medicine, Pediatrics, Family Practice, OB / GYN, Behavioral Health, Dental Optometry and Podiatry services.
Al Barker, CIO, Neon Health Services, was looking to find a new solution to replace the complex and unreliable phone system they had. He was looking for something that was Windows based, reliable, able to accommodate to a large number of calls and to integrate their stock of existing SIP phones. After downloading and testing the free version of 3CX Phone System, Al found 3CX to be the perfect match.
A key factor to Al’s decision on implementing 3CX was that it is Windows based and easy to manage. This would have been unthinkable with Linux. Al found that not only are the cost savings impressive from installing 3CX , but it has also increased productivity and mobility to the staff by staying connected while out of office. Staff member are now able to stay in touch at all times with the free 3CXPhone (soft phone) and/or 3CX Assistant.
“..The installation of the 3CX communication system has transformed me to a hero. Thanks 3CX!” says Al Barker.
The full case study can be found here.
Sunday, September 12, 2010
3CXPhone for Android works with standards based SIP servers – including 3CX Phone System, Asterisk and popular SIP VoIP Providers. Unlike other “free” Android SIP phones, 3CXPhone is NOT locked down to a particular provider or PBX. Users can pick and choose their favorite provider or VoIP PBX and switch at any time or use different VoIP providers simultaneously. 3CXPhone is available free of charge for commercial and non profit organizations as well as private users.
“Smart phones will soon be the defacto mobile phone and with a docking station will act as a desk phone in time. A VoIP PBX must embrace this technology and deliver seamless integration to provide true mobility to its users.” said Nick Galea, CEO, 3CX. “Smartphone support is a key component of our strategy and the availability of 3CXPhone for Android delivers on this vision”. Nick Galea continued “We chose Android as our first platform – it is rapidly gaining market share because it’s open, standards based, vendor independent and evolving at a rapid pace. Android based Smartphones are available in different form factors and at competitive prices.”
3CXPhone for Android is based on SiPagent, a popular SIP phone for Android that 3CX acquired in June 2010. SiPagent users are able to upgrade free of charge to 3CXPhone.
To read more on this please click here.
Friday, July 30, 2010
3CX has released version 9 of its popular phone system for Windows. Version 9 is a significant upgrade that adds video support as well as enterprise features such as the ability to monitor remote PBX installations via 3CX Assistant and automatic remote installation and configuration of 3CXPhone and 3CX Assistant.
“3CX Phone System 9 is now a complete Unified Communications solution –We have added standards based video and support for smartphones as clients. At the same time we have added key enterprise features that widen 3CX’s appeal to larger companies”
“3CX continues to take market share and now has over 20,000 server installations worldwide. I expect that with v9 this number will grow dramatically.”
V9 allows single click set-up of video calls with other 3CXPhone users or with standards based video phones such as from Xlite, Yealink or Grandstream.
To read more on this article, please click here.
Friday, April 23, 2010
Technology Marketing Corporation (TMC®) has named 3CX Phone System for Windows as a recipient of its 2009 Unified Communications magazine Product of the Year Award.
Nick Galea, CEO, 3CX says “3CX excels at building an easy to use and easy to manage unified communications platform for any size business. We are delighted that the 3CX Phone System for Windows has been recognized for the unique unified communications capabilities and was awarded for the 2009 Product of the year Award for two consecutive years."
3CX Phone System for Windows is a revolutionary IP PBX that delivers unified communications technology by merging voice and data networks, allowing businesses to simplify real time delivery of information and ensure ease of use.
With 3CX IP PBX, collaboration between co-workers is made easier and cooperation with business partners and clients becomes more direct; even when the parties are not located in the same place.
Click here to read more on this article.
Tuesday, March 30, 2010
Lotus Racing and 3CX announce that, 3CX has been appointed as technicalsupplier and that Lotus Racing has installed 3CX Phone System in its technical centre and mobile race track operations. Thepopular VoIP PBX system will be used for each F1 race around the globe – providing the vital comms link between Norfolk HQ and the track team.Commenting on this alliance, Lotus Racing Head of IT Bill Peters said “We needed a state of the art PBX that would deliver unified communications and high quality voice across the globe. 3CX and Lotus Racing clearly share the same ethos of excellence and success, with a winning attitude.” 3CX Phone System Enterprise Edition 8 was implemented last month at the Technical Centre in Hingham, Norfolk with 1 Patton ISDN E1 gateway, VoIP Unlimited trunks and 130 Cisco SPA phones.
Nick Galea, CEO of 3CX felt privileged to be selected by Lotus Racing. “It's a team with a long heritage of success and technical innovation in a sport which depends so much on technology and reliability. We’ve built reliability into the core of 3CX and to receive acknowledgment from Lotus Racing is a great accolade for the 3CX Team.”
Although there are many benefits to implementing 3CX Phone System, the top paybacks for Lotus were seen as follows:
- Mobility: 3CX Voip technology enables staff to work remotely around the globe. Remote extensionstrackside enables the racing crew to talk to each other irrespective of their location. The MyPhone portal makes it easy foreach employee to configure rules on how calls were to be treated and routed.
- Manageability: Extensions and phone lines can be added on-the-go with a few clicks and the phone system can be backed up like any other windows application.
- Savings: A large proportion of Lotus’ phone traffic is now sent over inter-company VoIP
circuits thereby considerably reducing high mobile phone costs and prohibitive roaming charges.
- Unified Messaging: Employees have easy desktop call control and can contact colleagues and transfer calls with a click of a button. Voice mail and faxes are delivered to the users email inbox.
To read more, please click here.
Monday, March 1, 2010
London and Theale, Berkshire, 16th February 2010: Electronic Frontier Ltd (EFL) has been appointed UK distributor by 3CX, the award-winning IP PBX software manufacturer. EFL will promote the complete range of 3CX products and offer full support and training for UK based dealers and resellers. At a strategic level, the agreement will allow EFL to offer 3CX as a bundle with a range of approved products, including Patton VoIP gateways and IP Phones.
Conor McCann, EFL’s General Manager, commented on the agreement, “We are delighted to be working with 3CX who we see as a pioneering player in the software-based IP PBX market. It offers great synergy with our existing VoIP portfolio and will allow us to offer even greater value to channel partners seeking best of breed VoIP solutions.”To read more on this article, please click here.
Wednesday, February 24, 2010
Spitfire, the leading Internet Telephony Service Provider, has completed full Interoperability testing with 3CX and agreed to promote 3CX to Spitfire’s 200 strong partner channel. Spitfire has become a 3CX Supported SIP Trunk provider, with Spitfire SIP Trunk configuration built into the latest release of 3CX software, and support for Spitfire SIP Trunks being available from 3CX’s global technical support center.
Spitfire presented 3CX to its partner channel in a joint seminar for Spitfire Partners at the end of January 2010, to promote the benefits of the 3CX IP phone system using Spitfire SIP trunks. In addition to this 3CX is holding two fully subscribed training days exclusively for Spitfire Partners at their training center in Kingston-upon-Thames.
The 3CX phone system is a Windows based IP PBX that replaces a proprietary hardware PBX. 3CX’s IP phone system has been developed specifically for Microsoft Windows and is based on the SIP standard.
Spitfire’s Partner Service provides a wide range of telecoms support for IT support companies and VARs looking to move into voice. This includes overviews on an introduction to telecoms, third level support and access to Spitfire’s Wholesale Line Rental and SIP products.
Nick Goodenough, Spitfire’s Partner Service Manager says, “Our aim is to help IT companies that wish to move into voice take the initial steps. IT resellers have great relationships with their clients and are on site on a regular basis. They should consider providing voice as delivering and supporting another application on the LAN. Spitfire’s role is to provide our IT Partners with the service wrap and products to give them the confidence to provide voice services with our support. Spitfire offers over 20 years experience in the voice market and is now a leader in SIP Trunks, VoIP and business Internet connectivity, so we offer the complete package to support IT companies moving into voice”.
To read more about this post, click here.
Wednesday, February 17, 2010
The partnership ensures that both companies will commit to do ongoing interoperability testing, ensuring that customers can buy best of breed VoIP software and hardware, yet still be assured of an end to end solution supported by both vendors.
The IP PBX and VOIP Gateway certified interoperability allows companies to immediately realize the cost-saving benefits of VoIP, whilst utilizing existing ISDN lines and thus enabling a gradual transition to VoIP. The Berofix VoIP Gateways are available as add in cards or as separate stand alone units. In both cases they fully support virtualized environments and do not require operating system drivers. The range starts with 4S0 (4BRI) and goes up to 4E1 connections. The cards can be upgraded allowing the customer full flexibility. A GSM and Analog interface module is in development. Selected 3CX and Beronet distributors will be offering special bundle pricing.
“We are very pleased to cooperate with Beronet,” said Nick Galea, CEO of 3CX. “Berofix VOIP Gateways are well-designed, competitively priced and highly scale able. They work perfectly with 3CX and thus resellers can deploy the solution with confidence, knowing they will be fully supported by both Beronet and 3CX.”To read more on this article, click here.
Tuesday, January 19, 2010
3CX’s popular free business soft phone gets intuitive new interface
3CX announced a new version of its popular free VoIP softphone for Windows, 3CXPhone 4.0. 3CXPhone 4.0 sports an all new interface that should be familiar to millions of users the world over. Similar in look and feel to popular smart-phones, users will be able to make and receive calls without requiring any training.
“3CXPhone is a great VoIP phone for businesses. It’s easy to deploy and manage for network administrators. Users will love it for its cool look and intuitive interface.” Said Nick Galea, 3CX CEO.
3CXPhone is provided completely free of charge to individuals and organizations including commercial entities. All features (including call transfer) are enabled. This makes it easy for companies to deploy it on any Windows desktop without having to worry about cost or licensing hassles.
Remote extensions are easy with the 3CX Tunnel
3CXPhone can easily be configured as a remote extension, allowing users away from the office to easily connect to the corporate phone system. The unique tunnel feature proxies all SIP & RTP traffic over a single port and makes firewall and NAT configuration a breeze. It is also possible to configure it as a remote extension using ‘direct SIP’.
“The soft-phone is becoming a serious ‘IP phone option’ for businesses. They are easy to manage, save on electricity and administration. 3CXPhone is free of charge and is also very easy to setup as a remote extension, allowing users to connect into the company phone system from wherever they are” said Nick Galea, 3CX CEO.
To read more on press release, please click here.