tag:blogger.com,1999:blog-14832665186715811662024-03-05T21:31:39.176-08:00Voice over IP BlogInformation about the wonders of VOIPJaymeshttp://www.blogger.com/profile/10664992447192548976noreply@blogger.comBlogger78125tag:blogger.com,1999:blog-1483266518671581166.post-76423934309495008442014-02-12T05:00:00.000-08:002014-02-12T05:03:52.362-08:00<h3>
Switch to VoIP Today and Start Saving Money</h3>
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<b>Never heard of VoIP before?</b> Have a quick read to get an idea about it, and see how your business could benefit from it money wise.<br />
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VoIP or <a href="http://www.techterms.com/definition/voip" target="_blank">Voice over Internet Protocol</a> is a phone service that works over the internet. You can get your phone service delivered through your internet connection instead of your local provider. By adding voice to a data network you will minimize your costs.<br />
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Why pay more for a service that offers less? You can use the internet network to carry both voice and data, eliminating the need for a dedicated phone line. If you are reading this, I am sure that your offices are online and most probably with high quality internet capabilities, then why not carry VoIP at minimal cost? <a href="http://www.easyofficephone.com/resources/how-voip-works" target="_blank">VoIP to VoIP</a> phone calls are free and can also deliver features such as call forwarding, call waiting, voice mail, three-way calling at much more lower costs than traditional phone services.<br />
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Well what are you waiting for? More <a href="http://www.metaswitch.com/resources/case-studies/business-voip-success-stories-case-study" target="_blank">businesses</a> are switching to VoIP every day and leveraging the technology for all it’s worth. I am sure you’ll enjoy immediate benefits and savings<br />
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Anonymousnoreply@blogger.com5tag:blogger.com,1999:blog-1483266518671581166.post-70732928369841034342014-01-28T02:04:00.002-08:002014-01-28T02:05:07.444-08:00Cisco 7940 IP Phones have a new boss : 3CX Phone System 12<div style="margin-bottom: 1.3em;">
<strong><span style="color: #333333; font-family: Georgia, Times New Roman, Bitstream Charter, Times, serif;"><span style="font-size: 14px; line-height: 21px;">Cut the monthly Cisco Call Manager costs whilst retaining the CISCO 7940 IP Phones by provisioning your Cisco IP Phone with 3CX Phone System for Windows.</span></span><br /><a data-mce-href="http://www.3cx.com/wp-content/uploads/2014/01/Cisco-7940.jpg" href="http://www.3cx.com/wp-content/uploads/2014/01/Cisco-7940.jpg" style="color: #333333; font-family: Georgia, 'Times New Roman', 'Bitstream Charter', Times, serif; font-size: 14px; line-height: 21px;"><img alt="3CX Phone System can be provisioned with Cisco 7940 IP Phones, and allow users to reduce their maintenance costs. This post will take you through the benefits of using 3CX Phone System with Cisco 7940." class=" wp-image-34172 alignright" data-mce-src="http://www.3cx.com/wp-content/uploads/2014/01/Cisco-7940-1024x809.jpg" src="http://www.3cx.com/wp-content/uploads/2014/01/Cisco-7940-1024x809.jpg" height="233" style="border: 0px; cursor: default; float: right;" width="294" /></a></strong></div>
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Cisco 7940 IP phones stand proud on many a desk - they are good quality and look surprisingly good despite their age. Their problem - The Cisco Call Manager behind them; Cumbersome to manage, expensive to expand and yearly maintenance price is scary.</div>
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The solution - <a data-mce-href="http://www.3cx.com/phone-system/" href="http://www.3cx.com/phone-system/" title="3CX Phone System 12">3CX Phone System 12</a> - a modern <span data-mce-style="line-height: 1.5em;" style="line-height: 1.5em;">IP PBX that will unify your communications whilst leverage your existing CISCO 7940 / 7960 investment.</span></div>
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<span data-mce-style="color: #000000;" style="color: black;">3CX is cheaper than yearly CISCO Call Manager maintenance</span></h2>
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A new <a data-mce-href="http://www.3cx.com/ordering/pricing/support/" href="http://www.3cx.com/ordering/pricing/support/" title="3CX Phone System license">3CX Phone System license</a> is actually cheaper in most cases than renewing your CISCO Call Manager license. And that’s not factoring in any consultancy fees that you might need to keep CISCO Call Manager running or any expansion costs you might have during the year such as adding or replacing phones. You’ll gain a whole host of features such as softphones for Android, iPhone, Windows and MAC - free of charge.</div>
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<span data-mce-style="color: #000000;" style="color: black;">Reduce Deployment Cost & Retraining</span></h2>
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By using your existing CISCO 7940 / 7960 phones you will not only save greatly on the purchase of new IP Phones; You will also make deployment a lot easier. There is no need to go into each office and replace the phone. Especially in larger installations this can be a consideration. You will not need to retrain users - they will continue to use their trusted CISCO 7940 phones as they did before.</div>
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<span data-mce-style="color: #000000;" style="color: black;">Expand your system with any IP Phones</span></h2>
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Once you have migrated to 3CX you can expand your system with any popular IP Phone. Of course you can choose to buy new or refurbished CISCO 7940 / 7960 phones, but you can mix and match in more modern and cost effective IP Phones such as from snom or Yealink. Leverage SIP trunks, VoIP Gateways, softphones from popular vendors more easily and much more cost effectively.</div>
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<span data-mce-style="color: #000000;" style="color: black;">How it works</span></h2>
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The process is straightforward:</div>
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<li>Deploy <a data-mce-href="http://www.3cx.com/3CXPhone/Windows/" href="http://www.3cx.com/3CXPhone/Windows/" title="3CX Phone System for Windows">3CX Phone System for Windows</a>. You can download 3CX <a data-mce-href="http://downloads.3cx.com/downloads/3CXPhoneforWindows12.msi" href="http://downloads.3cx.com/downloads/3CXPhoneforWindows12.msi" title="here">here</a>.</li>
<li>You will need to “SIP” your CISCO 7940 phones. CISCO Call Manager uses the proprietary SCCP protocol rather than the standard SIP protocol. Using a straight forward process you can upgrade your CISCO 7940 phones to SIP. A detailed guide can be found <a data-mce-href="http://www.3cx.com/blog/docs/cisco-7940-sip/" href="http://www.3cx.com/blog/docs/cisco-7940-sip/" title="Upgrade Cisco 7940 phones to SIP Guide">here</a>.</li>
<li>Provision your phones for 3CX as described in this detailed configuration guide: <a data-mce-href="http://www.3cx.com/sip-phones/cisco-7940g-7960g/" href="http://www.3cx.com/sip-phones/cisco-7940g-7960g/" title="http://www.3cx.com/sip-phones/cisco-7940g-7960g/">http://www.3cx.com/sip-phones/cisco-7940g-7960g/</a></li>
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So this year, give iconic Cisco 7940 IP Phones a new lease of life with 3CX Phone System 12!</div>
Anonymousnoreply@blogger.com15tag:blogger.com,1999:blog-1483266518671581166.post-82122947677480588522014-01-17T06:31:00.002-08:002014-01-17T06:31:54.362-08:003CX and beroNet Connect to Guarantee Full Support for Partners and CustomersStrategic partnership combines 3CX’s award-winning Windows-based IP PBX with beroNet’s VoIP Gateways for a fully interoperable enterprise unified communications solution.<div>
<br />LONDON UK and BERLIN, GERMANY, 15 JANUARY 2014 – <a href="http://www.3cx.com/">3CX</a>, developer of the award-winning Windows VoIP PBX <a href="http://www.3cx.com/Phone-System/">3CX Phone System</a>, and <a href="http://www.beronet.com/">beroNet</a>, a German-based gateway manufacturer, announce that through their strategic partnership, beroNet gateways are fully interoperable with 3CX Phone System, guaranteeing 3CX customers and resellers full support.<br /><br /><br />“beroNet is a highly regarded European gateway manufacturer and this cooperation allows us to offer our customers a front-line, best of breed PBX solution. This partnership provides an unwavering guarantee to all our customers and partners that 3CX Phone System is fully supported by both companies, and thus provides them with peace of mind,” said Nick Galea, 3CX CEO.<br /><br /><br />“3CX is the world’s most innovative Windows based PBX system and it’s our aim to provide our partners and customers with quality gateways to accompany this renowned UC solution. Together, beroNet and 3CX will ensure that our gateways are fully tested with 3CX Phone System before their release, thus ensuring the entire beroNet line of gateways fit in seamlessly with 3CX,” said Christian Richter, beroNet, CEO.<br />Guaranteed Interop between beroNet Gateways and 3CX Phone System<br /><br />The 3CX and beroNet partnership provides advanced integration and full interoperability between 3CX Phone System and beroNet gateways. All firmware will be tested on 3CX Phone System before its release, giving partners and customers peace of mind. 3CX and beroNet will work together to ensure that the gateways are automatically configured with 3CX Phone System and that any interoperability issues which may occur will be solved.<br />Gateways – Still a Necessity<br /><br />Even though VoIP is very popular, many businesses still prefer to use their existing phone lines. Some businesses may need their VoIP phone system integrated with their existing telephony equipment and fax. There is no other way to achieve this without using a VoIP gateway.<br /><br />beroNet gateways are known for their high quality standards and provide 3CX Phone System users with the ability to virtualize 3CX Phone System with Hyper-V or VMware. In the event of hardware failure, 3CX Phone System continues to run and processing usage is reduced. For businesses that want to leverage SIP trunks and break free from their proprietary PBX but at the same time use their existing phone lines, beroNet gateways are the ideal solution.<br /><br /><a href="http://www.3cx.com/blog/press-release/3cx-beronet-strategic-partnership">Review the social media version of this press release which includes press contact details, core facts, additional images and content.</a><br /><br />About 3CX (<a href="http://www.3cx.com/">www.3cx.com</a>)<br />3CX is the developer of 3CX Phone System which is an open standard unified communications platform for Windows that works with standard SIP phones and replaces any proprietary PBX. 3CX Phone System is more manageable than standard PBX systems and delivers substantial cost savings while increasing productivity. Some of the world’s leading companies and organizations use the 3CX Phone System, including Boeing, the Caterham F1 Team, Intercontinental Hotels & Resorts, Harley Davidson, and MIT.<br /><br />3CX was named a CRN Emerging Vendor in 2011 and 2012 and has been awarded CRN’s 5-Star Partner Program rating in 2013. 3CX has also been awarded Windows Server Certification and won the Windowsnetworking.com Gold Award, the Windows IT Pro 2008 Editor’s Best Award and a Best Buy Award from Computer Shopper.<br /><br />3CX has offices in Australia, Cyprus, Germany, Hong Kong, Malta, South Africa, the UK and the U.S. Visit us at: <a href="http://www.3cx.com/">http://www.3cx.com</a>, and on Facebook at: <a href="http://www.facebook.com/3CXPhoneSystem">www.facebook.com/3CXPhoneSystem</a>.<br /><br />About beroNet (<a href="http://www.beronet.com/">www.beronet.com</a>)<br />beroNet is a German company founded in 2002 by 3 engineering entrepreneurs and is a recognized expert in the development of products and technologies for both the enterprise and service provider markets that enable reliable and efficient VoIP, ISDN, Analog & GSM connectivity technologies and through access devices engineered and manufactured in Germany.<br /><br />beroNet is emerging as the leading designer and manufacturer for low density, high density PSTN & GSM VoIP access technologies through VoIP Gateways and PCI / PCIe Cards and products that are gaining both in dominance and preference by a growing number of PBX, Open Source, Call Center and IVR integrators as well as PBX equipment manufacturers and operators.<br /><br />beroNet is dedicated to advanced VoIP telephony solutions. We work towards the evolution and embrace of next generation IP communications: technologies that combine the best of the Internet with the best of the existing fixed and wireless telephony infrastructure, breaking down the barriers to communications and making it easier for people and businesses everywhere and anywhere to communicate.</div>
Anonymousnoreply@blogger.com1tag:blogger.com,1999:blog-1483266518671581166.post-78029937683650446402012-01-19T04:39:00.000-08:002012-01-19T04:39:19.789-08:00How Can You Manage Mobile Phones?<div class="separator" style="clear: both; text-align: center;">
<a href="http://2.bp.blogspot.com/-wlg8Ut_3EjA/TxgO2Eqda-I/AAAAAAAAAAk/PFik-wkoG4M/s1600/Android-Phones.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="175" src="http://2.bp.blogspot.com/-wlg8Ut_3EjA/TxgO2Eqda-I/AAAAAAAAAAk/PFik-wkoG4M/s200/Android-Phones.jpg" width="200" /></a></div>
If you've handed out many Android mobile phones to your employees, how do you make sure they aren't being abused? How do you manage each device, install or remove apps without spending an age doing so?<br />
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<a href="http://www.mobiledevicemanager.com/">3CX Mobile Device Manager</a> allows you to easily manage your Android devices by being able to carry out mobile device operations (such as being able to <a href="http://www.mobiledevicemanager.com/managing-mobile-apps/deploy-apps-without-android-market/" target="_blank">deploy apps</a>) to individual or groups of devices simultaneously. Using an online mobile device manager is the easiest way to keep track all of your apps and you can manage your phones from anywhere in the world via an online dashboard.<br />
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You can easily manage mobile security, alerts, and message your employees via the online dashboard. <a href="http://www.mobiledevicemanager.com/device-tracking/android-tracking-improving-response-time/" target="_blank">Android tracking</a> allows you to view the routes employees have taken and see their real time locations within Google Maps.<br />
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Using a mobile device management system takes the nightmare out of managing many mobile devices - for more information, visit <a href="http://www.mobiledevicemanager.com/">http://www.mobiledevicemanager.com</a>Anonymousnoreply@blogger.com11tag:blogger.com,1999:blog-1483266518671581166.post-70054670001548304142011-12-19T02:09:00.000-08:002011-12-19T02:33:44.594-08:003CX Release Service Pack 5<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhNWV4-U8T3ZCOobKJEG_1Zk5cNgv5lh08MQpF8t0gcaDgceODzPUieW-2bSbN0ZsYsnL7_Rg5CEoeN0Y67Z4yWM6AMpNtBc_pZuB_JKmJcZeKGTP5YmHUJB5KV5sdZiJGcmWBJ8QrqP9k/s1600/Service-Pack-5-Released-for-3CX-Phone-System.jpg"><img style="float:left; margin:0 10px 10px 0;cursor:pointer; cursor:hand;width: 200px; height: 200px;" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhNWV4-U8T3ZCOobKJEG_1Zk5cNgv5lh08MQpF8t0gcaDgceODzPUieW-2bSbN0ZsYsnL7_Rg5CEoeN0Y67Z4yWM6AMpNtBc_pZuB_JKmJcZeKGTP5YmHUJB5KV5sdZiJGcmWBJ8QrqP9k/s200/Service-Pack-5-Released-for-3CX-Phone-System.jpg" border="0" alt=""id="BLOGGER_PHOTO_ID_5687784864201620850" /></a><a href="http://www.3cx.com">3CX</a> recently announced Service Pack 5 for 3CX Phone System 10. It has several bug fixes that focus on 3CX Wallboard issues and it also introduces a new feature where you can hide caller ID information for external calls in 3CX MyPhone (Incoming and Outgoing). Calls made or received from these extensions will show ‘Private Number’ on other users’ 3CX MyPhone instances. The update is easily installed from your 3CX Management Console 3CX Phone System Updates node.<br /><br />Here's a full list of the changes:<br /><br />New: The ability to hide caller ID information for external calls in 3CX MyPhone (Incoming and Outgoing). Calls made or received from these extensions will show ‘Private Number’ on other users’ 3CX MyPhone. To enable this feature, click on Extensions, Edit extensions, Options, and enable the option “Hide CID Information in 3CX MyPhone”<br /><br />Fixed: 3CX Wallboard – Abandoned call statistics now show total abandoned/failed queue calls.<br />Fixed: 3CX Wallboard – Callback calls were not added to total calls. Failed callbacks were not adding up properly.<br />Fixed: 3CX Wallboard – Windows firewall exception for Abyss installations was not implemented (port 4516 TCP) – requires full installation. (You can do this manually from Control Panel/Windows Firewall/Allowed programs/Add port 4516 TCP.<br />Fixed: Statistics were not being displayed in 3CX Wallboard.<br />Fixed: Call Reporter – Call records for the Russian timezone are now displayed correctly<br />Fixed: Issue in 3CX Updater not able to update because of zlib1.dll<br />Fixed: Validation in Dial Codes page – Dial Codes cannot contain the # sign. Only * and numbers are allowed. Dial codes have to be unique.<br />Fixed: Desktop components installation clean-up of My Documents folder on un-installation.<br />Fixed: 3CX MyPhone – Sometimes agents in queues were being displayed with incorrect logged in or logged out status.<br />Fixed: Answered calls in 3CX MyPhone Queues Tab were not counted correctly for certain calls.<br />Fixed: Missed, dialed and received calls in the 3CX MyPhone Call History tab were displayed with incorrect time details.<br />Fixed: Bug in Caller ID for external calls via VoIP Provider/PSTN Gateways that forward to an internal extension with ‘Ring My Mobile Simultaneously’.<br />Fixed: Variables in outbound parameters for $OutboundCallerID and $OriginatorCallerID are now respected in ‘Ring my Mobile’ calls and ‘Rebound’ calls<br />Fixed: Select a multiple number of extensions and apply BLF key configurations to all selected extensions. Respective provisioning files are now updated.<br /><br />Improved: Cisco SPA phone provisioning template – Set “Referrer Bye Delay” = 0. After a failed blind transfer, the first 4 seconds of audio were missing and after a successful blind transfer, the transferrer remained connected for 4 seconds.Unknownnoreply@blogger.com1tag:blogger.com,1999:blog-1483266518671581166.post-87199774397106253232011-11-02T03:32:00.000-07:002011-11-02T06:03:54.689-07:003CX Named a 2011 CRN Emerging Technology Vendor<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgWHoi6utfrNGeV5F4OnttLUKJN7OvQTaUsxSn6d8bdcJ2Yw_GvNE4Riscjyn4m5UUjZ9KdHC_WVmDC8qZIamw4lIN067TfwujoLd2Y1FHo4hkCv_wRN9eCYto6gpJCl9OTuOh7SFiPhKc/s1600/3CX-CRN.jpg" onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}"><img style="float:left; margin:0 10px 10px 0;cursor:pointer; cursor:hand;width: 150px; height: 219px;" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgWHoi6utfrNGeV5F4OnttLUKJN7OvQTaUsxSn6d8bdcJ2Yw_GvNE4Riscjyn4m5UUjZ9KdHC_WVmDC8qZIamw4lIN067TfwujoLd2Y1FHo4hkCv_wRN9eCYto6gpJCl9OTuOh7SFiPhKc/s320/3CX-CRN.jpg" border="0" alt="" id="BLOGGER_PHOTO_ID_5670383346433354306" /></a>3CX, the international telecommunications company who develops Windows-based PBX software, has announced its selection as a 2011 CRN Emerging Technology Vendor. The annual list features the most innovative vendors who not only deliver technology that is easy to use, but can generate the high margins solution providers require. <a href="http://www.3cx.com/">3CX</a> has been added to the list due to its product, <a href="http://www.3cx.com/phone-system/">3CX Phone System</a>.<br /><br />3CX Phone System for Windows drew praise for providing a high-value, low-cost VoIP IP PBX that’s software-based and provides unified communications. It uses the Open SIP Standard, meaning that 3CX Phone System is easy to manage and works with any SIP IP phones. 3CX runs on a standard Windows computer and can be virtualized. It is much cheaper to purchase and scale when compared with proprietary phone systems. For instance, adds and moves can be done in seconds with the 3CX web interface. Being an IP-based PBX means that there’s no need for separate wiring as all phones use the existing computer network.<br /><br />Businesses also save money with 3CX on their telephone administration costs, as it works with leading VoIP providers and allows users to make and receive calls via Skype. It improves employees’ productivity with desktop call control presence. 3CX delivers mobility to employees by allowing them to work from home via remote extensions.<br /><br />The 3CX Channel Program is open to all IT and telecoms solutions providers and gives an excellent opportunity for resellers to leverage their Windows skills so as to tap into a completely new market. 3CX Partners generate profitable recurring income as they resell 3CX products and their own services to existing customers, whilst also targeting new customers. The roll-out involves software / hardware sales and provides the opportunity for consultancy.<br /><br />Benefits of the 3CX Partner Program include access to free products and technology. Numerous free partner training events held worldwide each year and direct access to the 3CX Support Team assists 3CX Partners so that they can, in turn, assist their customers.<br /><br />“Enabling customers with the tools and strategies to solve real business problems has always been a priority to solution providers. The market has grown increasingly competitive over the years; so too has the demand for innovative, channel-friendly technologies.” said Kelley Damore, VP, Editorial Director, Everything Channel. “From the cloud to semantic technology, this year’s list of Emerging Technology Vendors highlights the emphasis on innovation and ease of use that has been the hallmark of any successful channel offering.”<br /><br />“We are proud to have been included in this year’s CRN Emerging Technology Vendor list. 3CX continues to lead the market for Windows based IP PBX solutions. Companies are switching to 3CX Phone System as it allows them to make huge savings on their monthly telecoms bills and provides rich features,” said Nick Galea, 3CX CEO. “3CX is a 100% channel company, providing an excellent opportunity for IT specialists to resell a high-value, low-cost PBX solution, as well as bundle in hardware and consultancy services to their existing and new customers. 3CX provides all the tools needed for our channel partners to be successful.”Unknownnoreply@blogger.com3tag:blogger.com,1999:blog-1483266518671581166.post-65396496152366713122011-05-16T01:58:00.000-07:002011-05-16T02:49:00.079-07:003CX and Grandstream Announce Strategic Partnership<b>Tighter Integration Between Products to Deliver Best in Class SME Phone System</b><div><b><br /></b></div><div><img src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjkKbnZ_W5GO9wwWGJdeRPiZG9qsZbr9T5aK6ztgZHMVGazJKJHpbjlovYXRKe_zMRiUAEuDw9X6vnIo2ngKx0_1LzswTdh5mkLSe7byPUn7AXG8dDzqJ5tj3eIMlwzkl4Ll1l8MkRIPXM/s320/grandstream-logo.jpg" style="float:left; margin:0 10px 10px 0;cursor:pointer; cursor:hand;width: 192px; height: 133px;" border="0" alt="" id="BLOGGER_PHOTO_ID_5607246790863862882" /><div>3CX, the international developer of the award-winning 3CX Phone System for Windows and Grandstream, a leading designer and manufacturer of next generation IP Voice and Video products for broadband networks, announced today a strategic partnership. Under the terms of the agreement, 3CX will become one of the preferred PBX partners of Grandstream, and 3CX will fully certify and integrate Grandstream’s broad portfolio of IP phones, gateways and multimedia phones, allowing for customers to easily provision and manage Grandstream phones from the 3CX Management console. With the integration, initial configuration and setup of a complete phone system will be much easier and ongoing management will be reduced. 3CX and Grandstream will also commit to advanced feature development and providing end-to-end support to customers, giving companies peace of mind that the complete solution is supported by both companies.</div><div><br /></div><div>“We are pleased to establish a partnership with 3CX to promote the combination of the market leading software-based 3CX Phone System and the award-winning Grandstream IP phones and multimedia phones. This best-in-class product combination creates an excellent value and innovative solution for the SME market,” said David Li, CEO of Grandstream Networks.</div><div><br /></div><div>“The combined 3CX & Grandstream solution is very easy to install and manage for customers, and is a great replacement for outdated proprietary phone systems. Because both products are standards-based, customers do not get tied in with one particular vendor and companies can buy best of breed, with full confidence in the complete solution,” said Nick Galea, CEO at 3CX.</div><div><br /></div><div>The partnership has already resulted in benefits for customers and resellers: 3CX has shipped enhanced Grandstream phone support in Service Pack 4 of 3CX Phone System 9. It is now possible to provision and manage Grandstream phones from the 3CX management console, including the ability to upgrade the firmware network wide via the 3CX management console.</div><div><br /></div><div>Grandstream has also launched a special reseller program which allows resellers and distributors to get rebates for selling Grandstream phones with 3CX solutions. 3CX was hereby one of the first suppliers to sign on with Grandstream’s reseller program as a result of the completion of extensive testing and 3CX getting full certification to Grandstream’s entire endpoints product line. <a href="http://www.grandstream.com/news_and_events/GN_Reseller-3CXFINAL11-17.pdf">More information can be found here</a>.</div><div><br /></div><div><b>About 3CX</b></div><div><br /></div><div>3CX is the developer of 3CX Phone System – an open standard unified communications platform for Windows that works with standard SIP phones and replaces a proprietary PBX. 3CX is more manageable and can deliver substantial cost savings besides increasing productivity. 3CX Phone System has earned numerous awards; Windows Server Certification, Windowsnetworking.com Gold Award, Windows IT Pro magazine 2008 and a Best Buy Award by Computer Shopper Magazine. For more information visit: <a href="http://www.3cx.com/">http://www.3cx.com</a>.</div><div><br /></div><div><b>About Grandstream</b></div><div><br /></div><div>Grandstream Networks is an award-winning designer and manufacturer of next generation IP voice & video products for broadband networks. Grandstream’s products deliver superb sound and picture quality, rich telephony features, full compliance with industry standards, and broad interoperability with most service providers and 3rd party SIP based VoIP products. Grandstream is consistently recognized in the VoIP industry for their innovation, affordability and superior value in their products. Grandstream Networks is a private company headquartered in Brookline, MA with offices in Los Angeles, Dallas and China. For more information, please visit <a href="http://www.grandstream.com/">www.grandstream.com</a>.</div></div>Unknownnoreply@blogger.com5tag:blogger.com,1999:blog-1483266518671581166.post-46249997895995866502011-03-30T23:20:00.000-07:002011-03-30T23:31:16.488-07:003CX Releases Version 10 BETA!<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg9Cn4cHs8EYrZ8FsbkbWkKeyCKuOFiWhmjIGf2VRuCOncAZ2p3Ij7-HO0iQmB3JBE7D8FhoT33yPJgQveGFYT0jx7EWmUetoCGUYq_jzuFTPcjfUSn6KNC8gjzlZUf-aQV8jm3o400418/s1600/3CXMyPhone_Version_10_BETA.png" onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}"><img style="float:left; margin:0 10px 10px 0;cursor:pointer; cursor:hand;width: 200px; height: 149px;" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg9Cn4cHs8EYrZ8FsbkbWkKeyCKuOFiWhmjIGf2VRuCOncAZ2p3Ij7-HO0iQmB3JBE7D8FhoT33yPJgQveGFYT0jx7EWmUetoCGUYq_jzuFTPcjfUSn6KNC8gjzlZUf-aQV8jm3o400418/s320/3CXMyPhone_Version_10_BETA.png" border="0" alt="" id="BLOGGER_PHOTO_ID_5590127830377424562" /></a><a href="http://www.3cx.com/">3CX</a>, the company behind the <a href="http://www.3cx.com/ip-pbx/">IP 3CX Phone System</a>, have announced BETA of their new version 10 PBX. Version 10 is a major release, using Silverlight for the user portal, 3CX MyPhone, for the first time. MyPhone repalces the 3CX Assistant and the old 3CX MyPhone portal as everything has been grouped together in one easy to use portal.<br /><br />The new 3CX MyPhone is web based, but users can also install MyPhone as a desktop app (it will also run on Macs) and according to 3CX, in this mode it uses the browser in the background but allows the user to resize 3CX MyPhone to their preference, as well as launch it automatically.<br /><br />It's well worth taking a look, especially with the following features:<br /><br /><ul><li>Notification to Windows Event log, 3CX Event Log and optionally by e-mail on key events</li><br /><li>PnP support for 3CXPhone for iPhone, Android and Windows, Grandstream Executive GXP-21xx and Yealink phones. This means that you can just plug in the phone, assign extension in the management console and the phone will be automatically configured. This eliminates the need to specify the provisioning URL in the phone or via DHCP option 66.</li><br /><li>Complete support for the new Grandstream GXP-1450, GXP 2100, GXP 2110 and GXP 2120 phones. Requires firmware v. 1.0.1.56 and up. Note that these phones are still in BETA</li><br /><li>Support for the Grandstream GXP 3140, GXP 3175 video phones</li><br /><li>Support for the Yealink VP 2009 video phones</li><br /><li>Ability to black list IPs</li><br /><li>Ability to block extensions being registered from outside the network</li><br /><li>You can configure that particular extensions can not be used outside of the local network</li><br /><li>Ability to limit extensions registering externally to use tunnel</li><br /><li>Native 64 bit version (not available in beta)</li><br /><li>Ability to record prompts via the phone – simply click on prompt, enter extension name and record prompt</li><br /><li>Reduced memory footprint and elimination of extra service</li><br /><li>Specify extension group in outbound rules to easily create Class of Service rules</li></ul><br /><br />There's a downloads section from 3CX where you can try out the BETA version 10.<br /><br /><a href="http://www.3cx.com/downloads/3CXPhoneSystem10_17836.exe">3CX BETA Version 10 Phone System can be downloaded here</a>. The <a href="http://www.3cx.com/manual/3CXPhoneSystemManual10.pdf">administration manual can be found here</a> (PDF). The <a href="http://www.3cx.com/blog/myphone/">3CX MyPhone and Extension user manual is web based and can be found here</a> while users can post any questions about the BETA here in the <a href="http://www.3cx.com/forums/3cx-phone-system-v10-general-community-led-no-tech-support-36/">3CX Phone System V10 BETA forum</a>.<br /><br />You can use this Beta V10 Demo Key to activate enterprise features: LFMD-4QDR-7OHP-ZZO2Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-1483266518671581166.post-55402767450148912322010-12-04T02:47:00.000-08:002010-12-04T02:47:00.568-08:003CXPhone 5 adds video, BLF to free soft phone in Smartphone Look<p style="text-align: left;"><strong>3CX’s popular free business soft phone does Unified Communications and becomes ‘Zero Admin’</strong></p> <div style="text-align: left;"><a href="http://www.3cx.com/blog/wp-content/uploads/3cxphone5main111.jpg"><img class="size-thumbnail wp-image-8263 alignleft" style="border: 0pt none ;" title="3cxphone5main11" src="http://www.3cx.com/blog/wp-content/uploads/3cxphone5main111-150x150.jpg" alt="" height="150" width="150" /></a>London - November 30, 2010- 3CX today announced a new version of its popular free VoIP soft phone for Windows, 3CXPhone 5. New features added to 3CXPhone 5 include standards based video support, multiple SIP profiles, BLF and the ability to provision and manage all soft phone installations network wide. 3CXPhone 5 will remain completely<br /></div>free.<a name='more'></a><br /><br />“The soft-phone is now a serious desk phone option for businesses. They are easy to manage, save on administration and are free. They also save electricity. With 3CXPhone 5, soft phone installs can be easily provisioned and managed network wide. 3CXPhone is also very easy to setup as a remote extension, allowing users to connect into the company phone system from wherever they are” said Nick Galea, 3CX CEO.<br /><br />New features in 3CXPhone 5:<br /><br /><strong>Video Support</strong> Video calls can be established with the click of a button. 3CXPhone 5 video support is standards based and has been tested with popular video phones from <a href="http://www.3cx.com/sip-phones/Yealink-IP-phone.html">Yealink</a> and <a href="http://www.3cx.com/sip-phones/GrandStreamGXP-2000.html">Grandstream</a>.<br /><br /><strong>Multiple Profiles</strong> It is now possible to register against multiple PBX’s or VoIP providers at the same time. This allows seamless connection to multiple offices or the ability to make or pick up calls from different VoIP providers from a single 3CXPhone install.<br /><br /><strong>BLF and Speed Dials</strong> 3CXPhone now includes the ability to configure up to 20 BLF lights or speed dials. BLF lights can be used to monitor other extensions and provide single click transfer to that extension.<br /><br /><strong>Zero Admin</strong> 3CXPhone 5 is now much easier to manage in a network. It can be provisioned remotely with all relevant configuration information such as authentication, SIP Server details, tunnel connections and the phonebook. Users can install 3CXPhone by clicking on an HTTP link. The soft phone will be installed and automatically provisioned with the correct information so that the user can use the phone immediately. In addition, network administrators can push out software updates automatically to 3CXPhone 5, without having to visit each workstation.<br /><br /><strong>Completely Free</strong> 3CXPhone is provided completely free of charge to individuals and organizations including commercial entities. All features (including call transfer) are enabled. This makes it easy for companies to deploy it on any Windows desktop without having to worry about cost or licensing hassles.<br /><br /><strong>Remote Extensions are easy with the 3CX Tunnel</strong> 3CXPhone can easily be configured as a remote extension, allowing users away from the office to easily connect to the corporate phone system. The unique tunnel feature proxies all SIP & RTP traffic over a single port and makes firewall and NAT configuration a breeze. It is also possible to configure it as a remote extension using ‘direct SIP’.<br /><br /><strong>Jabra Headset support</strong> 3CXPhone also supports Jabra headsets, making it a good option for call centers.<br /><br />3CX Phone – key features:<br /><ul><li>Choose from several popular smart phone interfaces<br /> </li><li>Supports multiple SIP profiles<br /> </li><li>Video Support<br /> </li><li>Ability to provision the phone<br /> </li><li>Ability to remotely update the phone<br /> </li><li>BLF – monitor other extensions and transfer calls with a single click<br /> </li><li>Speed dials – configure<br /> </li><li>FREE – no license fees<br /> </li><li>Supports G.711, GSM and iLBC codecs<br /> </li><li>STUN support for NAT/firewall traversal<br /> </li><li>Jabra headset support<br /> </li><li>Works with 3CX Phone System, Asterisk and popular VoIP providers</li><br /></ul><strong>More information and download</strong> More information about 3CXPhone 5 can be found on its product page<a href="http://www.3cx.com/VOIP/voip-phone.html"> here</a>. A dedicated user to user support forum is available <a href="http://www.3cx.com/forums/3cx-voip-phone-7/">here</a>. 3CXPhone 5 can be downloaded directly from <a href="http://www.3cx.com/downloads%203CXPhone5.msi">here</a>.<br /><br /><strong>About 3CX</strong> 3CX is an international developer of telecommunications software. 3CX is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, <a href="http://www.blogger.com/phone-system/index.html">3CX Phone System</a> for Windows, developed specifically for the SMB market, has earned Windows Server 2003 Certification and has received numerous awards, including the TMC Labs 2007 Innovation Award, The Windowsnetworking.com Gold Award, as well as, the IT EXPO Best of Show award 2007 and the INTERNET Telephony Magazine Product of the Year Award all in recognition to the company’ commitment to innovation and quality. 3CX maintains a global presence with offices in 9 countries and localized information available in various languages. More information can be found here <a href="http://www.blogger.com/">www.3cx.com</a>.Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-1483266518671581166.post-68382090241802655352010-11-15T03:42:00.000-08:002010-11-15T03:42:00.619-08:003CX and Phonzo offer complete VoIP PBX solution in Norway and Sweden<a href="http://www.3cx.com/blog/wp-content/uploads/phonzo.png"><img class="size-full wp-image-8003 alignleft" style="border: 0px none ;" title="phonzo" src="http://www.3cx.com/blog/wp-content/uploads/phonzo.png" alt="" height="65" width="175" /></a>Nicosia, Cyprus and Oslo, Norway - 12 November 2010 - <a href="http://www.3cx.com/">3CX</a>, the international developer of the award-winning 3CX Phone System for Windows has completed full interoperability testing with VoIP service provider <a href="http://www.phonzo.com/">Phonzo</a> and announced today a strategic partnership providing a fully integrated VoIP solution for SMB markets in Norway and Sweden. <a name='more'></a>Phonzo has become a 3CX Supported SIP Trunk provider, with Phonzo SIP Trunk configuration built into the latest of 3CX software. Businesses already using <a href="http://www.3cx.com/phone-system/download-phone-system.html">3CX VoIP PBX for Windows</a> can now benefit from Phonzo’s high quality internet telephony services for voice calls as an integrated solution. Nick Galea, CEO at 3CX said: “We are pleased to work with a leading VoIP provider in Norway, as we can offer our customers an exceptional end-to-end <a href="http://www.3cx.com/PBX/VOIP-faq.html">VoIP</a> solution. Customers using our IP PBX with Phonzo internet telephony services can be certain that the solution has been tested and that they have full support from both companies”.<br /><br />“We are proud to be a partner of the leading software developer of VoIP PBX’s and believe that together we will increase the awareness of the benefits of VoIP for businesses in Norway and Sweden” said Petter Tidemand, CMO at Phonzo. “Together with 3CX, we can offer a reliable and cost-effective solution that is easy to install and manage”.<br /><br />The integrated solution allows for two different calling plans to fit different customer’s needs. One plan is based on low monthly costs and pay per call while the second plan allows free unlimited calls within Norway, Sweden, the European Union and the US. Call prices to other international destinations are among the lowest in Norway and Sweden.<br /><br /><strong>About Phonzo AS<br /></strong>Founded in 2004, Phonzo is a leading next generation telecommunications service provider in Norway and Sweden. Our aim is to replace traditional fixed telephony with flexible, scalable, access-independent VoIP services at a great value. Phonzo is a subsidiary of 24Seven Technology Group that is listed on the Oslo Stock Exchange and headquartered in Oslo Norway.<br /><br /><strong>About 3CX<br /></strong>3CX is an international developer of telecommunications software. 3CX is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, <a href="http://www.3cx.com/phone-system/index.html">3CX Phone System</a> for Windows, developed specifically for the SMB market, has earned Windows Server 2003 Certification and has received numerous awards, including the TMC Labs 2007 Innovation Award, The Windowsnetworking.com Gold Award, as well as, the IT EXPO Best of Show award 2007 and the INTERNET Telephony Magazine Product of the Year Award all in recognition to the company’ commitment to innovation and quality. 3CX maintains a global presence with offices in 9 countries and localized information available in various languages<br />including Norway (<a href="http://www.3cx.no/">http://www.3cx.no/</a>) and Sweden (<a href="http://www.3cx.se/">http://www.3cx.se/</a>).<br /><br /><br />Press Contacts:<br />Phonzo AS<br />Petter Tidemand<br />Chief Marketing Officer<br />Tel: 0047 8539 1000<br />Fax: 0047 8539 1001<br />E-mail: petter.tidemand@phonzo.com<br /><p>3CX<br />Nathalie Kania<br />Marketing Manger<br />Tel: 00357 22 444032<br />Fax: 00357 22 444033<br />Email: nk@3cx.com<br /></p>Unknownnoreply@blogger.com4tag:blogger.com,1999:blog-1483266518671581166.post-49623311803708681482010-11-08T04:40:00.000-08:002010-11-08T04:40:00.331-08:00Polish foundry forging ahead with 3CX Phone System<a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgzOWx7ppFyA7qRF_umi3En9YmRN2Jes6xZCnyCY3NYyowqfTDyz_lZsmCEBXyyEbuYOyxs7Jw-ioFe355ydf_CpLXXkALAOGcBl3Ad2rlJ67NCn0CA5DF4htMZu-I2aGP6wx7k-RjXchQ5/s1600/guss-exlogo.png"><img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer; width: 180px; height: 43px;" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgzOWx7ppFyA7qRF_umi3En9YmRN2Jes6xZCnyCY3NYyowqfTDyz_lZsmCEBXyyEbuYOyxs7Jw-ioFe355ydf_CpLXXkALAOGcBl3Ad2rlJ67NCn0CA5DF4htMZu-I2aGP6wx7k-RjXchQ5/s320/guss-exlogo.png" alt="" id="BLOGGER_PHOTO_ID_5536025322732526594" border="0" /></a>Large manufacturing companies use GUSS-EX to provide design, production planning and casting of machine parts. They also provide warehouse logistics services for clients that want to plan and optimize their storage systems. This foundry focuses on streamlining its operations and enhancing the competitiveness of the Polish foundry industry. GUSS-EX is based in Poland and recently expanded with new offices in Russia, Ukraine and Belarus.IT Manager of GUSS-EX, Piotr Rowinski, wanted to network these new offices to the Polish headquarters. While researching, he found that the current system they had was not scalable, it was extremely expensive, they were locked into one vendor and it was complicated to deploy to remote offices. Piotr decided that he needed to find an alternative solution and this is where 3CX stepped in.<br /><p><a href="http://www.3cx.com/phone-system/index.html">3CX Phone System</a> solved all the problems that Piotr was faced with, but also found 3CX to be flexible, low on cost, easy to manage and administer. 3CX works with standard SIP phones, supports various <a href="http://www.3cx.com/partners/voip-providers.html">VoIP providers</a> and is far less expensive than a traditional PBX.</p>After the installation of 3CX, GUSS-EX immediately noticed a rise in productivity since calls are not dropped or lost ‘on hold’. The management team was more than satisfied with the level of support and because of the user friendly interface, both users and administrator were up and running in no time with the new system.Piotr Rowinski says, “After I discovered 3CX I can’t really understand why people keep on spending so much money on their ‘old fashioned’ closed telecommunications systems.”<br /><br />The full case study can be found <a href="http://www.3cx.com/clients/guss-ex.html">here</a>.<br /><strong></strong>Unknownnoreply@blogger.com1tag:blogger.com,1999:blog-1483266518671581166.post-46492003038579971532010-09-25T05:28:00.000-07:002010-09-25T05:28:00.630-07:00Neon Healthcare organisation glows with 3CX!<div style="text-align: left;"><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhXBecL0n2z2trgjCUBOg5GH-ueFSWEOdRj0LOqgo6MzjQyzp52i9iCSVo4WOMEud30otZ_ncK2o65IIiRKWdimXQ8ZxUxR3kh2MUs7Hmh_jI0v8bfUXJaZwbAYXQReiPVuyvANYosjaN3h/s1600/neonlogo.png"><img style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer; width: 250px; height: 136px;" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhXBecL0n2z2trgjCUBOg5GH-ueFSWEOdRj0LOqgo6MzjQyzp52i9iCSVo4WOMEud30otZ_ncK2o65IIiRKWdimXQ8ZxUxR3kh2MUs7Hmh_jI0v8bfUXJaZwbAYXQReiPVuyvANYosjaN3h/s320/neonlogo.png" alt="" id="BLOGGER_PHOTO_ID_5520067294138612706" border="0" /></a><br /></div>Neon Health Services Inc., a well known organisation in Cleveland Ohio, which is now entering its 40th year as a network of community health centers, has entrusted 3CX as their telephony provider.<br /><br />Neon Healthcare has an overall staff of 280 and a network of six health centers. They offer accessible, comprehensive primary care services to the entire family, including Adult Medicine, Pediatrics, Family Practice, OB / GYN, Behavioral Health, Dental Optometry and Podiatry services.<br /><br />Al Barker, CIO, Neon Health Services, was looking to find a new solution to replace the complex and unreliable phone system they had. He was looking for something that was Windows based, reliable, able to accommodate to a large number of calls and to integrate their stock of existing SIP phones. After downloading and testing the <a href="http://www.3cx.com/ip-pbx/index.html">free version</a> of <a href="http://www.3cx.com/phone-system/index.html">3CX Phone System</a>, Al found 3CX to be the perfect match.<br /><br />A key factor to Al’s decision on implementing 3CX was that it is Windows based and easy to manage. This would have been unthinkable with Linux. Al found that not only are the cost savings impressive from installing 3CX , but it has also increased productivity and mobility to the staff by staying connected while out of office. Staff member are now able to stay in touch at all times with the <a href="http://www.3cx.com/VOIP/voip-phone.html">free 3CXPhone</a> (soft phone) and/or 3CX Assistant.<br /><br />“..The installation of the 3CX communication system has transformed me to a hero. Thanks 3CX!” says Al Barker.<br /><br />The full case study can be found <a href="http://www.3cx.com/clients/neon-health.html">here</a>.Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-1483266518671581166.post-73445297911441504372010-09-12T03:47:00.000-07:002010-09-14T03:50:04.123-07:003CX releases free VoIP phone for Android: 3CXPhone<a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjzVekgNhIIyiDQUgO3m1ZxLNTiObFLwNYEo53qJkgSe8hwphy8v1PkKCZlLFrMEXB6HrV0lkrpHCvSVuWDzZLy31bzcvJi8ZDKjesSCz_Gp3keLk-EDvtWBb1kCKu5vUIJ1wgRLGSXoLA/s1600/android-logo-white.png"><img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer; width: 100px; height: 100px;" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjzVekgNhIIyiDQUgO3m1ZxLNTiObFLwNYEo53qJkgSe8hwphy8v1PkKCZlLFrMEXB6HrV0lkrpHCvSVuWDzZLy31bzcvJi8ZDKjesSCz_Gp3keLk-EDvtWBb1kCKu5vUIJ1wgRLGSXoLA/s320/android-logo-white.png" alt="" id="BLOGGER_PHOTO_ID_5516719660972606226" border="0" /></a><a href="http://www.3cx.com/">3CX</a>, developer of the popular Windows <a href="http://www.3cx.com/VOIP/voip-phone.html">softphone 3CXPhone</a> announced the release of a <a href="http://www.3cx.com/blog/3cxphone/android/configuring">free SIP phone</a> for the Android Smartphone operating system. With 3CXPhone for Android, users can make free phone calls via wireless and 3G (mobile operator permitting). Examples of Android based phones are the HTC Desire, HTC Hero, Sony Ericsson Xperia, X10 Mini and Pro, Samsung Galaxy S and the Google Nexus. <p><span id="more-6800"></span></p> <p><a href="http://www.3cx.com/blog/3cxphone/android/configuring">3CXPhone for Android</a> works with standards based SIP servers – including 3CX Phone System, Asterisk and popular SIP VoIP Providers. Unlike other “free” Android SIP phones, 3CXPhone is NOT locked down to a particular provider or PBX. Users can pick and choose their favorite provider or VoIP PBX and switch at any time or use different VoIP providers simultaneously. <a href="http://www.3cx.com/blog/VOIP/voip-phone.html">3CXPhone</a> is available free of charge for commercial and non profit organizations as well as private users.</p> <p>“Smart phones will soon be the defacto mobile phone and with a docking station will act as a desk phone in time. A VoIP PBX must embrace this technology and deliver seamless integration to provide true mobility to its users.” said Nick Galea, CEO, 3CX. “Smartphone support is a key component of our strategy and the availability of 3CXPhone for Android delivers on this vision”. Nick Galea continued “We chose Android as our first platform – it is rapidly gaining market share because it’s open, standards based, vendor independent and evolving at a rapid pace. Android based Smartphones are available in different form factors and at competitive prices.”</p> <p>3CXPhone for Android is based on SiPagent, a popular SIP phone for Android that 3CX acquired in June 2010. SiPagent users are able to upgrade free of charge to 3CXPhone.</p><p>To read more on this please click <a href="http://www.3cx.com/blog/releases/free-voip-phone-android/">here</a>.<br /></p>Unknownnoreply@blogger.com2tag:blogger.com,1999:blog-1483266518671581166.post-55406711068933250442010-07-30T07:03:00.000-07:002010-07-30T07:03:00.744-07:00<div style="text-align: left;"><em>V9 of the popular Windows Phone system adds video support, android client and enterprise capabilities</em></div><p><a href="http://www.3cx.com/">3CX</a> has released version 9 of its popular phone system for Windows. Version 9 is a significant upgrade that adds video support as well as enterprise features such as the ability to monitor remote PBX installations via 3CX Assistant and automatic remote installation and configuration of 3CXPhone and 3CX Assistant.</p><p>“3CX Phone System 9 is now a complete Unified Communications solution –We have added standards based video and support for smartphones as clients. At the same time we have added key enterprise features that widen 3CX’s appeal to larger companies”</p><p>“3CX continues to take market share and now has over 20,000 server installations worldwide. I expect that with v9 this number will grow dramatically.”</p><p><strong>Video support</strong><br />V9 allows single click set-up of video calls with other <a href="http://www.3cx.com/VOIP/voip-phone.html">3CXPhone</a> users or with standards based video phones such as from Xlite, Yealink or Grandstream.</p><p>To read more on this article, please click <a href="http://www.3cx.com/blog/releases/3cx-phone-system-9-video/">here</a>.<br /></p>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-1483266518671581166.post-81497095483359142132010-04-23T05:38:00.000-07:002010-04-23T05:38:00.286-07:00<a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj5J4TXiP4tq_zVuzHWCmLQ4Mxlel7BW-BgEpXRjShnZxiW1g-Kez-fPiZdsEBHSW1QV4r5gwQt0_0XoGGufsahtKxdReaoRx4yl9KgB81KYbhASz8ju9jCIXpWSSEuHGZWQXJShBbB8_0/s1600/TMC-award.jpg"><img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer; width: 140px; height: 116px;" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj5J4TXiP4tq_zVuzHWCmLQ4Mxlel7BW-BgEpXRjShnZxiW1g-Kez-fPiZdsEBHSW1QV4r5gwQt0_0XoGGufsahtKxdReaoRx4yl9KgB81KYbhASz8ju9jCIXpWSSEuHGZWQXJShBbB8_0/s320/TMC-award.jpg" alt="" id="BLOGGER_PHOTO_ID_5462198231501597250" border="0" /></a><em>3CX Phone System for Windows Recognized for Exceptional Innovation<br /></em><p>Technology Marketing Corporation (TMC®) has named <a href="http://www.3cx.com/phone-system/index.html" mce_href="../../phone-system/index.html">3CX Phone System for Windows</a> as a recipient of its 2009 <em>Unified Communications</em> magazine Product of the Year Award.</p><p>Nick Galea, CEO, <a href="http://www.3cx.com/" mce_href="../../">3CX</a> says “3CX excels at building an easy to use and easy to manage <a href="http://www.3cx.com/phone-system/unified-communications.html" mce_href="http://www.3cx.com/phone-system/unified-communications.html">unified communications</a> platform for any size business. We are delighted that the 3CX Phone System for Windows has been recognized for the unique unified communications capabilities and was awarded for the 2009 Product of the year Award for two consecutive years."</p><p>3CX Phone System for Windows is a revolutionary IP PBX that delivers <a href="http://www.3cx.com/phone-system/unified-communications.html" mce_href="http://www.3cx.com/phone-system/unified-communications.html">unified communications</a> technology by merging voice and data networks, allowing businesses to simplify real time delivery of information and ensure ease of use.</p><p>With 3CX <a href="http://www.3cx.com/" mce_href="http://www.3cx.com/">IP PBX</a>, collaboration between co-workers is made easier and cooperation with business partners and clients becomes more direct; even when the parties are not located in the same place.</p><p>Click <a href="http://www.3cx.com/blog/news/unified-communications-award/">here</a> to read more on this article.</p><p> </p>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-1483266518671581166.post-35596993843709947542010-03-30T05:02:00.000-07:002010-03-30T05:02:00.495-07:00Lotus Racing Formula 1 communications accelerate with 3CX<a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhcwOo71Fzk2y1KGBRGlwGLGZyN-g6XMj4Zq-6TxRTn70VSq0d_GS9X6efQL2xMSNBTeOPtiKRRszheNUsyFasmbzKPuTOId4WIccIBQpi4toFauFwG0dzzpB2O4__hsb3Zcy6ehgL8iLo/s1600/lotus_logo.jpg"><img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer; width: 150px; height: 155px;" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhcwOo71Fzk2y1KGBRGlwGLGZyN-g6XMj4Zq-6TxRTn70VSq0d_GS9X6efQL2xMSNBTeOPtiKRRszheNUsyFasmbzKPuTOId4WIccIBQpi4toFauFwG0dzzpB2O4__hsb3Zcy6ehgL8iLo/s320/lotus_logo.jpg" alt="" id="BLOGGER_PHOTO_ID_5452170096241216562" border="0" /></a><em><em>3CX appointed Official Technical Supplier</em></em><p>Lotus Racing and <a href="http://www.3cx.com/">3CX</a> announce that, 3CX has been appointed as technicalsupplier and that Lotus Racing has installed 3CX Phone System in its technical centre and mobile race track operations. Thepopular VoIP PBX system will be used for each F1 race around the globe – providing the vital comms link between Norfolk HQ and the track team.</p>Commenting on this alliance, Lotus Racing Head of IT Bill Peters said “We needed a state of the art PBX that would deliver <a href="http://www.3cx.com/phone-system/unified-communications.html">unified communications</a> and high quality voice across the globe. 3CX and Lotus Racing clearly share the same ethos of excellence and success, with a winning attitude.” <a href="http://www.3cx.com/phone-system/index.html">3CX Phone System Enterprise Edition 8</a> was implemented last month at the Technical Centre in Hingham, Norfolk with 1 Patton ISDN E1 gateway, VoIP Unlimited trunks and 130 Cisco SPA phones.<br /><p>Nick Galea, CEO of 3CX felt privileged to be selected by Lotus Racing. “It's a team with a long heritage of success and technical innovation in a sport which depends so much on technology and reliability. We’ve built reliability into the core of 3CX and to receive acknowledgment from Lotus Racing is a great accolade for the 3CX Team.”<br /><br />Although there are many benefits to implementing 3CX Phone System, the top paybacks for Lotus were seen as follows:<br /> </p><ul><li><strong>Mobility:</strong> 3CX Voip technology enables staff to work remotely around the globe. Remote extensionstrackside enables the racing crew to talk to each other irrespective of their location. The MyPhone portal makes it easy foreach employee to configure rules on how calls were to be treated and routed.</li><br /> <li><strong>Manageability:</strong> Extensions and phone lines can be added on-the-go with a few clicks and the phone system can be backed up like any other windows application.</li><br /> <li> <strong>Savings:</strong> A large proportion of Lotus’ phone traffic is now sent over inter-company VoIP<br />circuits thereby considerably reducing high mobile phone costs and prohibitive roaming charges.</li><br /> <li><strong>Unified Messaging:</strong> Employees have easy desktop call control and can contact colleagues and transfer calls with a click of a button. Voice mail and faxes are delivered to the users email inbox.</li></ul><p>To read more, please click <a href="http://www.3cx.com/blog/news/lotus-formula1/">here</a>.</p>Unknownnoreply@blogger.com1tag:blogger.com,1999:blog-1483266518671581166.post-53437766866555828552010-03-01T03:24:00.000-08:002010-03-22T03:27:28.374-07:003CX appoints Electronic Frontier as UK distributor<a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh_hjWVwF03JHKTS26v5lDk9r2VvHotftCvjK9KQglXEgheY-vyLGEHecEssj2Tujz4LsnoFZouB7b5xS3tVfw5rB42EhiYOVk6QQWnmj_s_Lmnk9awCeDK-F22Z46_6wEb53SxWrwtZcU/s1600-h/efllogo-3cx.gif"><img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer; width: 300px; height: 177px;" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh_hjWVwF03JHKTS26v5lDk9r2VvHotftCvjK9KQglXEgheY-vyLGEHecEssj2Tujz4LsnoFZouB7b5xS3tVfw5rB42EhiYOVk6QQWnmj_s_Lmnk9awCeDK-F22Z46_6wEb53SxWrwtZcU/s320/efllogo-3cx.gif" alt="" id="BLOGGER_PHOTO_ID_5451402370780269698" border="0" /></a><a href="http://www.3cx.com/">3CX</a>, the leading IP PBX software manufacturer, partners with EFL to help expand it’s UK channel business <p>London and Theale, Berkshire, 16th February 2010: Electronic Frontier Ltd (EFL) has been appointed UK distributor by 3CX, the award-winning IP PBX software manufacturer. EFL will promote the complete range of 3CX products and offer full support and training for UK based dealers and resellers. At a strategic level, the agreement will allow EFL to offer 3CX as a bundle with a range of approved products, including Patton VoIP gateways and IP Phones.</p> <p>Conor McCann, EFL’s General Manager, commented on the agreement, “We are delighted to be working with 3CX who we see as a pioneering player in the software-based IP PBX market. It offers great synergy with our existing VoIP portfolio and will allow us to offer even greater value to channel partners seeking best of breed VoIP solutions.”</p> To read more on this article, please click <a href="http://www.3cx.com/blog/news/electronic-frontier-uk-distributor/">here</a>.Unknownnoreply@blogger.com1tag:blogger.com,1999:blog-1483266518671581166.post-45658501568077882652010-02-24T03:50:00.000-08:002010-03-22T03:51:29.439-07:00Spitfire and 3CX offer channel complete SIP solution<a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEit1CAUgbY4mEIhHWdXQ4JoOSANyqxJP05y4HY9ilpdrUs8wHELT88HPEmXwOpJYHJmpd2Wp_dyhJlIgnXcC9ARHOG3z6GtCIDCIK2-ds4WO4F1zpPG_oAfZDlyLz4ygcwIgOjg0H_GVYc/s1600-h/spitfire.jpg"><img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer; width: 175px; height: 42px;" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEit1CAUgbY4mEIhHWdXQ4JoOSANyqxJP05y4HY9ilpdrUs8wHELT88HPEmXwOpJYHJmpd2Wp_dyhJlIgnXcC9ARHOG3z6GtCIDCIK2-ds4WO4F1zpPG_oAfZDlyLz4ygcwIgOjg0H_GVYc/s320/spitfire.jpg" alt="" id="BLOGGER_PHOTO_ID_5451408996840383506" border="0" /></a><br />Spitfire, the leading Internet Telephony Service Provider, has completed full Interoperability testing with <a href="http://www.3cx.com/">3CX</a> and agreed to promote 3CX to Spitfire’s 200 strong partner channel. Spitfire has become a 3CX Supported SIP Trunk provider, with Spitfire SIP Trunk configuration built into the latest release of 3CX software, and support for Spitfire SIP Trunks being available from 3CX’s global technical support center. <p><a href="http://www.spitfireuk.net/">Spitfire</a> presented 3CX to its partner channel in a joint seminar for Spitfire Partners at the end of January 2010, to promote the benefits of the 3CX IP phone system using Spitfire SIP trunks. In addition to this 3CX is holding two fully subscribed training days exclusively for Spitfire Partners at their training center in Kingston-upon-Thames.</p> <p>The <a href="http://www.3cx.com/phone-system/">3CX phone system</a> is a Windows based IP PBX that replaces a proprietary hardware PBX. 3CX’s IP phone system has been developed specifically for Microsoft Windows and is based on the SIP standard.</p> <p>Spitfire’s Partner Service provides a wide range of telecoms support for IT support companies and VARs looking to move into voice. This includes overviews on an introduction to telecoms, third level support and access to Spitfire’s Wholesale Line Rental and SIP products.</p> <p>Nick Goodenough, Spitfire’s Partner Service Manager says, “Our aim is to help IT companies that wish to move into voice take the initial steps. IT resellers have great relationships with their clients and are on site on a regular basis. They should consider providing voice as delivering and supporting another application on the LAN. Spitfire’s role is to provide our IT Partners with the service wrap and products to give them the confidence to provide voice services with our support. Spitfire offers over 20 years experience in the voice market and is now a leader in SIP Trunks, VoIP and business Internet connectivity, so we offer the complete package to support IT companies moving into voice”.</p><p>To read more about this post, click <a href="http://www.3cx.com/blog/news/spitfire-3cx-sip/">here</a>.<br /></p>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-1483266518671581166.post-25849854724426150502010-02-17T01:37:00.000-08:002010-02-17T01:52:41.852-08:003CX and Beronet announce strategic partnership to provide complete IP PBX solution<a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgnCUUV9sBvWJcy3I180xLCR2nE9-9ddoKCjNtgR_UFYc9P9PtmJ_g_UY2kFKlxTSjBaDq_0ZlXy3ZXTMmapZpj4C2rytJR2q3K1xUXyGevSkaZSWqkEmWhcuXTThPXlpnHrCEwzpoTe74/s1600-h/Berofix-3CX2.jpg"><img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer; width: 250px; height: 227px;" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgnCUUV9sBvWJcy3I180xLCR2nE9-9ddoKCjNtgR_UFYc9P9PtmJ_g_UY2kFKlxTSjBaDq_0ZlXy3ZXTMmapZpj4C2rytJR2q3K1xUXyGevSkaZSWqkEmWhcuXTThPXlpnHrCEwzpoTe74/s320/Berofix-3CX2.jpg" alt="" id="BLOGGER_PHOTO_ID_5439144449693610866" border="0" /></a><em><strong></strong></em>3CX – developer of the popular software PBX for Windows -<a href="http://www.3cx.com/phone-system/"> 3CX Phone System</a>, and <a href="http://www.beronet.com/">Beronet</a> – an industry leader in VoIP gateway equipment – announced today a strategic technology partnership that pairs 3CX’s software-based IP-PBX with Berofix VoIP gateways. <p>The partnership ensures that both companies will commit to do ongoing interoperability testing, ensuring that customers can buy best of breed<a href="http://www.3cx.com/phone-system/index.html"> VoIP software</a> and hardware, yet still be assured of an end to end solution supported by both vendors.</p> <p>The IP PBX and VOIP Gateway certified interoperability allows companies to immediately realize the cost-saving benefits of VoIP, whilst utilizing existing ISDN lines and thus enabling a gradual transition to VoIP. The <a href="http://www.berofix.com/">Berofix</a> VoIP Gateways are available as add in cards or as separate stand alone units. In both cases they fully support virtualized environments and do not require operating system drivers. The range starts with 4S0 (4BRI) and goes up to 4E1 connections. The cards can be upgraded allowing the customer full flexibility. A GSM and Analog interface module is in development. Selected 3CX and Beronet distributors will be offering special bundle pricing.</p> <p>“We are very pleased to cooperate with Beronet,” said Nick Galea, CEO of 3CX. “Berofix VOIP Gateways are well-designed, competitively priced and highly scale able. They work perfectly with 3CX and thus resellers can deploy the solution with confidence, knowing they will be fully supported by both Beronet and 3CX.”</p>To read more on this article, <a href="http://www.3cx.com/blog/news/beronet-berofix/">click here</a>.Unknownnoreply@blogger.com1tag:blogger.com,1999:blog-1483266518671581166.post-37618024075649957762010-01-19T00:09:00.000-08:002010-01-19T00:12:15.251-08:003CXPhone 4 delivers free softphone in Smartphone look<a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg3-gfepRYeIN4K9nf5x9ioSUe3noshb1CFjK4NedNi5pqIw1WkCxO-YyP90vj7XIkH0b21Niro4ntgowxgZ0suDxxU158oBgWJRfEvK9T6DKAY28YHgxpGnYQoJql3egQcOMmPtIYqvK0/s1600-h/3cxphone_sm.jpg"><img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer; width: 154px; height: 277px;" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg3-gfepRYeIN4K9nf5x9ioSUe3noshb1CFjK4NedNi5pqIw1WkCxO-YyP90vj7XIkH0b21Niro4ntgowxgZ0suDxxU158oBgWJRfEvK9T6DKAY28YHgxpGnYQoJql3egQcOMmPtIYqvK0/s320/3cxphone_sm.jpg" alt="" id="BLOGGER_PHOTO_ID_5428360724062924994" border="0" /></a><br /><strong>3CX’s popular free business soft phone gets intuitive new interface</strong> <p><a href="http://www.3cx.com/">3CX</a> announced a new version of its popular free VoIP <a href="http://www.3cx.com/VOIP/softphone.html">softphone</a> for Windows, 3CXPhone 4.0. 3CXPhone 4.0 sports an all new interface that should be familiar to millions of users the world over. Similar in look and feel to popular smart-phones, users will be able to make and receive calls without requiring any training.</p> <p>“3CXPhone is a great VoIP phone for businesses. It’s easy to deploy and manage for network administrators. Users will love it for its cool look and intuitive interface.” Said Nick Galea, 3CX CEO.</p> <p><strong>Completely free</strong></p> <p>3CXPhone is provided completely free of charge to individuals and organizations including commercial entities. All features (including call transfer) are enabled. This makes it easy for companies to deploy it on any Windows desktop without having to worry about cost or licensing hassles.</p> <p><strong>Remote extensions are easy with the 3CX Tunnel</strong></p> <p>3CXPhone can easily be configured as a remote extension, allowing users away from the office to easily connect to the corporate phone system. The unique tunnel feature proxies all SIP & RTP traffic over a single port and makes firewall and NAT configuration a breeze. It is also possible to configure it as a remote extension using ‘<a href="http://www.3cx.com/blog/voip-knowhow/direct-sip/">direct SIP</a>’.</p> <p>“The soft-phone is becoming a serious ‘IP phone option’ for businesses. They are easy to manage, save on electricity and administration. 3CXPhone is free of charge and is also very easy to setup as a remote extension, allowing users to connect into the company phone system from wherever they are” said Nick Galea, 3CX CEO.</p><p><br /></p><p>To read more on press release, please click <a href="http://www.3cx.com/blog/news/free-3cxsoftphone/">here</a>.<br /></p>Unknownnoreply@blogger.com2tag:blogger.com,1999:blog-1483266518671581166.post-78401736312028847172009-11-26T00:20:00.001-08:002009-11-26T00:22:45.232-08:00<a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg0OQ4LltbAC8XdecFRMdN1r5XIuo9ptfKTN2cr_jBXpt1t0ljIrFWardKsn3isSCQvJb0wXNHvfrn__KkpaWV9xGa0-ku9Ark93g9fEeAVPwxRUBoevqM5bdD6ufOJw3ViM99tE08aC1I/s1600/migrax.jpg"><img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer; width: 271px; height: 95px;" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg0OQ4LltbAC8XdecFRMdN1r5XIuo9ptfKTN2cr_jBXpt1t0ljIrFWardKsn3isSCQvJb0wXNHvfrn__KkpaWV9xGa0-ku9Ark93g9fEeAVPwxRUBoevqM5bdD6ufOJw3ViM99tE08aC1I/s320/migrax.jpg" alt="" id="BLOGGER_PHOTO_ID_5408324485084643570" border="0" /></a><br />London, UK, November 24, 2009. 3CX (www.3cx.com), the international developer of the award-winning <a href="http://www.3cx.com/phone-system">3CX Phone System for Windows</a> has announced a distribution agreement with MigraX AB (www.migrax.se), a leading distributor of networking equipment in Sweden.<br /><br />As an introductory offer, MigraX and 3CX will be offering special bundles of the 3CX Phone System and Grandstream hardware, which will translate into discounts of up to 30%.<br /><br />MigraX distributes Voice over IP (VoIP), IP-telephony, secure firewalls and network security solutions among other products in Sweden. The company has now agreed to make 3CX a part of their commitment to high quality. That’s because MigraX finds the unique <a href="http://www.3cx.com/">3CX</a> product to be one of the best solutions on the market when it comes to functionality, price and performance.<br /><br />Lasse Larsson, the CEO of MigraX AB, said: “3CX is the rising star of the <a href="http://www.3cx.com/VOIP/voip-phone.html">VoIP PBX</a> market and we are excited to be able to distribute their products. 3CX offers an easy to use and cost effective solution that saves companies money and increases their productivity”.<br /><br />MigraX has a strong expertise in VoIP and so is well placed to recommend 3CX in such glowing terms. 3CX stands out from the competition because it is a special software-based IP PBX which can replace a traditional hardware-based PBX.<br /><br />To read more on this press release, please <a href="http://www.3cx.com/blog/news/migrax-and-3cx-dial-the-swedish-voip-pbx-market/">click here</a>.Unknownnoreply@blogger.com1tag:blogger.com,1999:blog-1483266518671581166.post-59810373235104649182009-11-06T06:36:00.000-08:002009-11-06T06:39:14.834-08:00Voice Applications get Visual with 3CX VAD<h3>3CX Voice Application Designer allows building of powerful Voice Solutions with point and click ease</h3> <a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiNB1cD5ut7wSjP2Rw2c1uQ8vSsWYki1UaU44Mr-PdkhVNXHWxN6VrMNaiehfqniPLDISpdLOWRexzyk99VrJaa68ZOehAQjmqVrI6lksK4eMNwB2Bet86zO4-VY2dZtXVZiNpoi1MCOlc/s1600-h/vadscreenshot-300x232.png"><img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer; width: 166px; height: 128px;" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiNB1cD5ut7wSjP2Rw2c1uQ8vSsWYki1UaU44Mr-PdkhVNXHWxN6VrMNaiehfqniPLDISpdLOWRexzyk99VrJaa68ZOehAQjmqVrI6lksK4eMNwB2Bet86zO4-VY2dZtXVZiNpoi1MCOlc/s320/vadscreenshot-300x232.png" alt="" id="BLOGGER_PHOTO_ID_5400999730494316050" border="0" /></a><p>London, 5 November 2009 – <a href="http://www.3cx.com/">3CX</a> today announced the availability of 3CX <a href="http://www.3cx.com/Voice-Application-Designer/index.html">Voice Application Designer</a> (VAD), a tool that allows companies to easily create powerful voice based solutions that automate everyday business processes and thus save time and improve customer service. Until now, building Voice Applications required code and therefore was a complex and expensive task.</p> <p>By replacing code with drag and drop, the whole process of designing, deploying and testing a voice application has been immensely simplified and is now within reach for many more businesses.</p> <p>For example, 3CX VAD can create a voice application that queries the caller for a customer number, then validates this number against a database and routes the call based on customer type. A repetitive task can be eliminated and valuable agent time is freed up which accelerates the process of helping a customer.</p><p>To read the full press release, <a href="http://www.3cx.com/blog/releases/voice-applications-get-visual/">click here</a>.<br /></p>Unknownnoreply@blogger.com1tag:blogger.com,1999:blog-1483266518671581166.post-16863957547805854302009-11-04T00:01:00.000-08:002009-11-04T00:02:39.442-08:00Real estate brokerage RE/MAX saves more than $80,000 by switching to 3CX<p>The RE/MAX Eastside Brokers Inc. and RE/MAX Metro Realty Inc. brokerages have just switched their telephony provider to <a href="http://www.3cx.com/">3CX </a>and are reaping the benefits of a streamlined <a href="http://www.3cx.com/phone-system/">phone system for Windows</a> which was inexpensive and easy to install.</p> <p>RE/MAX provides training and technology to real estate agents via two offices and hundreds of staff spread across the Pacific North West. As these award-winning brokerages deal with up to 50 simultaneous calls from clients as well as 400 DID’s, they needed a sophisticated yet easy-to-use VoIP PBX system which would deliver value for money in a recession stricken economy.</p> <p>After searching for quotes from many different companies and software providers, RE/MAX IT manager Dustin T. Adam found that using 3CX could make the company a massive annual saving of $20,000. This was on top of the even greater one-off installation saving conservatively estimated at $80,000.</p> <p>Dustin said: “I started looking for a replacement to our aging telecommunications infrastructure and, like all good managers doing research, received quotes from a number of different companies and vendors.</p> <p>“The average price for a replacement infrastructure, including all the desk phones, was nearly $100,000 or more. Doing most of the design and implementation myself along with Summit Services, a 3CX Premium partner, that cost was somewhere around $20,000. It didn’t take a rocket scientist to work out which was the better option.”</p> <p>3CX is an excellent choice for SMB clients in these difficult economic times because it provides a number of different cost savings. For instance, RE/MAX was able to cut costs by unifying the phone systems for its two offices in Bellevue and Seattle. Another advantage of 3CX was increased mobility as the system allows RE/MAX staff to do business at all hours of the day and in any location.</p> <p>3CX also saves on administration time as only one system needs to be administered and no third party is required for programming purposes. Neither will it be expensive to further expand the system in future by adding extra phones lines. With 3CX the process is much easier than traditional or proprietary PBX.</p> <p>Read the full case study <a href="http://www.3cx.com/clients/remax.html">here</a></p> <h3>About RE/MAX</h3> <p>RE/MAX Eastside Brokers Inc. and RE/MAX Metro Realty Inc. use outstanding real estate agents to produce outstanding results. With more than 20 years working in areas such as Seattle, Tacoma and the San Juan Islands, RE/MAX offers longevity and experience. The company specialises in a wide range of real estate needs including single family homes, luxury homes and short sale and foreclosure properties.</p> <h4>About 3CX</h4> <p>3CX is the market leader in Windows VoIP PBX software. Its product, <a href="http://www.3cx.com/phone-system/">3CX Phone System for Windows</a>, has earned Windows Server Certification and has received numerous awards, including The Windowsnetworking.com Gold Award, the Windows IT Pro magazine 2008 Editor’s Best Award and a Best Buy Award by Computer Shopper Magazine. 3CX has offices in the UK, USA, Germany, Cyprus, Malta, Australia and Hong Kong. For more information visit www.3cx.com.</p>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-1483266518671581166.post-33988941700677904112009-10-08T06:47:00.000-07:002009-10-21T06:47:36.396-07:003CX Phone System gets chatty with Instant Messaging feature<p><strong>New version 8 completes unified communications offering with text chat, remote phone management, CRM integration and call center features</strong></p> <p>London, UK – 6 October 2009 – <strong>3CX today announced a new version of its popular <a href="http://www.3cx.com/">VoIP PBX for Windows</a>, 3CX Phone System v8.0. With the new instant messaging feature, <a href="http://www.3cx.com/phone-system/">3CX Phone System</a> becomes a complete VoIP Unified Communications Solution. Other new features include improved IP phone management & provisioning, integrated soft phone, find me follow me and support for the new low cost Cisco SMB phones. 3CX has also expanded its PSTN connectivity options by supporting the new low cost Berofix cards</strong>.</p> <p>“3CX Phone System has gone from strength to strength – it’s now installed in more then 10,000 companies worldwide and version 8 can scale up to 512 simultaneous calls and 2000+ extensions on a single server. The new version increases employee productivity and at the same time reduces TCO because of its easy administration.” said Nick Galea, 3CX CEO “Customers already report significant savings, and with support for lower cost <a href="http://www.3cx.com/voip-pbx/voip-gateways.html">VoIP gateways</a> and the prices of <a href="http://www.3cx.com/voip-pbx/ip-phones.html">IP phones</a> coming done, ROI will accelerate even further.”</p> <p><strong>Full CRM integration</strong></p> <p>Version 8 now includes full integration with Microsoft Outlook & Salesforce.com. Users of the system can automatically launch calls from Outlook without having to enter the number on the phone. All calls are automatically logged for better reporting. Inbound calls can automatically be matched to a customer record based on caller ID.</p> <p><strong>Improved 3CX Assistant</strong></p> <p>The <a href="http://www.3cx.com/3CXAssistant/index.html">3CX Assistant</a>, a Windows utility that allows desktop call control and shows presence of other users, now includes the ability to trigger recording of a phone call, as well as an integrated corporate and personal phonebook for each launching of calls. It also features an integrated soft phone, and can be used from remote locations.</p> <p><strong>Improved Call Center features</strong></p> <p>3CX now boasts advanced Call center features at a fraction of the price of traditional PBX solutions. A ‘Call Barge-in’ feature allows supervisors to literally barge in to calls. A prioritized Hunt Queue strategy allows the order to be determined in which calls should be distributed to agents. With this queue strategy it is possible to do skills based routing. A ‘ring all’ queue strategy was also added.</p> <p><strong>Mobility</strong></p> <p>Additional mobility features have been added. Calls forwarded to a mobile can be sent to company voice mail if not answered or refused by the callee, making the call forwarding feature more practical. In addition the web based MyPhone user Portal was extended to include new pages for Outbound/Inbound/Missed calls. The MyPhone portal now also includes a new, easier to use, Call Forwarding interface, as well as an extension monitoring page. Presence of other users, as well as key extension settings, can now be monitored from anywhere in the world and from any operating system!</p> <p><strong>Other features</strong></p> <ul><li>Ability to black list callers </li><li>Company and Personal phonebook for easy launching of calls </li><li>Provision personal phonebook to selected IP phones </li><li>Improved IP Phone management: Monitor all connected <a href="http://www.3cx.com/voip-pbx/ip-phones.html">IP phones</a> and re provision or reboot if necessary </li><li>Secure RTP – ability to encrypt voice </li></ul> <object width="425" height="344"><param name="movie" value="http://www.youtube.com/v/N5oHF_Uw-R4&ap=%2526fmt%3D18hl=en&fs=1&"> <param name="allowFullScreen" value="true"> <param name="allowscriptaccess" value="always"><embed src="http://www.youtube.com/v/N5oHF_Uw-R4&ap=%2526fmt%3D18hl=en&fs=1%3CSPAN%20id=fogstart%3E%3C/SPAN%3E%3CSPAN%20id=fogend%3E%3C/SPAN%3E&" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="344"></embed></object> <p><strong>About 3CX</strong></p> <p>3CX is the market leader in Windows VoIP PBX software. Its product, <a href="http://www.3cx.com/phone-system/">3CX Phone System for Windows</a>, has earned <a href="http://www.3cx.com/news/windows2003-certified.html">Windows Server Certification</a> and has received numerous awards, including <a href="http://www.3cx.com/news/wn-goldaward.html">The Windowsnetworking.com Gold Award</a>, the <a href="http://www.3cx.com/news/windowsit2008award.html">Windows IT Pro magazine 2008 Editor's Best Award</a> and a Best Buy Award by Computer Shopper Magazine. 3CX has offices in the UK, USA, Germany, Cyprus, Malta, Australia and Hong Kong. For more information visit <a href="http://www.3cx.com/">www.3cx.com</a>.</p>Unknownnoreply@blogger.com4tag:blogger.com,1999:blog-1483266518671581166.post-83912706503830028682009-08-25T04:21:00.001-07:002009-08-25T04:21:43.230-07:003CX Makes Company Phone System Talk Skype<strong>3CX Launches Free SIP to SKYPE Gateway for 3CX Phone System users<br /><br /></strong><strong>3CX today announced that it has released 3CX Gateway for Skype, which allows VoIP Phone System users to receive and make SKYPE</strong><span lang="EN" lang="EN">™</span> <strong>Calls company-wide</strong> <p align="left"><a href="http://www.3cx.com/gateway-for-Skype/index.html">3CX Gateway for Skype</a> is software based and will run on a non dedicated Windows System and on the same computer as <a href="http://www.3cx.com/phone-system/">3CX Phone System</a>. It is a free add-on for 3CX Phone System users, including those using the <a href="http://www.3cx.com/phone-system/download-phone-system.html">free edition</a>. 3CX Gateway for Skype integrates Skype<span lang="EN" lang="EN">™</span> calls seamlessly into the phone system, allowing inbound Skype<span lang="EN" lang="EN">™</span> calls to be forwarded to call queues, ring groups, <a href="http://www.3cx.com/phone-system/ivr.html">IVR</a>, Voice applications and more.</p> <p>“3CX Gateway for Skype allows companies to save significantly by using Skype for outbound calls. More-over, users can redirect calls to Skype<span lang="EN" lang="EN">™</span> numbers when out of the office and leverage Skype clients on iPhone and Windows mobile.” Said Nick Galea, <a href="http://www.3cx.com/">3CX</a> CEO.</p> <p>“A Skype<span lang="EN" lang="EN">™</span> account can also be published on the website so that customers can call the company free of charge. Skype<span lang="EN" lang="EN">™</span> calls will be channeled through the company phone system just as any other call and be forwarded to regular call queues. This can be significant competitive advantage for many web based businesses” continued Nick Galea.</p> <p><strong>Features</strong></p> <ul><li>Completely software based, no need for a separate box </li><li>Full support for inbound and outbound Skype<span lang="EN" lang="EN">™</span> calling </li><li>Ability to specify a master account, which will transfer incoming </li><li>Calls to other Skype accounts and so keep the main Skype account free for calls </li><li>Supports latest versions of Skype<span lang="EN" lang="EN">™</span> client </li><li>Quickly add additional Skype accounts from the 3CX interface </li><li>Shows credit available for each Skype account </li><li>Automatic call logging </li></ul> <p><strong>Obtaining 3CX Gateway for Skype</strong></p> <p>3CX Gateway for Skype can be downloaded from <a href="http://www.3cx.com/downloads/3CXGatewayforSkype2.msi">here</a>. A detailed configuration guide is available <a href="http://www.3cx.com/voip-gateways/skype.html">here</a>.</p> <p align="center"><img alt="" src="http://www.3cx.com/gateway-for-Skype/images/skypegateway1.jpg" border="0" width="500" height="260" /></p> <p><strong>About 3CX</strong></p> <p>3CX is an international developer of telecommunications software, headquartered in Europe with offices in the UK, USA, Germany, Cyprus, Malta, Australia and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced <a href="http://www.3cx.com/company/management.html">management</a> and development team. Its product, <a href="http://www.3cx.com/phone-system/">3CX Phone System for Windows</a>, has earned Windows Server 2003 Certification and has received numerous awards, including The Windowsnetworking.com Gold Award, the Communications Solutions 2007 Award, the Windows IT Pro magazine 2008 Editor's Best Award and a Best Buy Award by Computer Shopper Magazine, all in recognition to the company's commitment to innovation and quality.</p> <p>For more information visit <a href="http://www.3cx.com/">www.3cx.com</a> and <a href="http://www.3cx.com/blog/">3CX VoIP Blog</a>.</p>Unknownnoreply@blogger.com2